After Sales Service Specialist

Responsibilities

In the role of After Sales Service Specialist the resource will be responsible for:

• offer technical support to the customers remotely and at the customer's premises if necessary;
• performing analysis and diagnostics of technical issues on products;
• issuing technical reports on the analyses carried out;
• drawing up quotations and orders;
• collaborating in machine maintenance campaigns;
• giving technical assistance, together with the manager, the technicians in charge of interventions at the customers' premises;

Requirements

Applications with the following requirements will be considered:

• at least 2 years' experience in the role;
• metal mechanical sector of origin;
• mechanical and electrical skills;
• computer skills;
• technical Diploma or Degree in Engineering;
• knowledge of the English language: intermediate level
• intermediate/advanced knowledge of the Office package, in particular Excel and Power Point.
• willingness to travel within Italy and occasionally abroad;

The profile is completed by:

• preferably from the industrial automation sector;
• problem solving;
• flexibility, smart approach
• resistance to stress;
• strong orientation towards customer satisfaction

Candidates who possess the required experience and required expertise will be offered a permanent job, a Collective Labour Agreement (CAO) with a salary in line with the skills and the matured experience.

Place of work: Castelfranco Emilia